Service at Osterling Consulting

Osterling Consulting Services: create and transform

About Us

Osterling Consulting was founded by Mike Osterling in 2000 with the purpose of supporting organizations on their continuous improvement journey. Building upon 18 years of internal experience in operations leadership roles, Mike has worked full time for the last 13 years applying the lean concepts in manufacturing and office environments. Our team of associates come from a variety of industries; manufacturing and non-manufacturing alike. Osterling Consulting’s mission is to support our clients by putting in place the foundations required for a self-sustaining culture of operational excellence. We have extensive experience working at all levels of the organization. Our engagements typically combine a mix of consulting, mentoring, training, event facilitation and team support; all with a strong emphasis on learning-by-doing. As opposed to a “one size fits all” approach, we believe our ability to adapt to the unique nature of each client’s needs and environment has been the key to our successes.

Our Team

Mike OsterlingMike Osterling is the President and Principal Consultant at Osterling Consulting, Inc. With more than 25 years of leadership experience in the US, Mexico and Europe, he has played a pivotal role in leading Lean transformations across a broad range of clients and industries including manufacturing, service, oil production, pharmaceuticals and construction. Prior to consulting, Mike worked at Square D Company for 18 years and played a key role in the Lean transformation at several their plants. In 1999 he helped found San Diego State University’s Lean Enterprise Certificate Program and continues to teach in that program. In his Lean career Mike has delivered more than 900 days of training and certified more than 1000 students on Lean Enterprise principles and tools.

Fluent in Spanish, Mike earned his MBA in International Business from SDSU and holds a BS in Production and Operations Management. He is a Certified Trainer for the Implementation of Lean Manufacturing (University of Kentucky), earned his Six Sigma Black Belt, is CPIM certified, co-authored the “how-to” book The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments, and co-developed Metrics-Based Process Mapping: An Excel-Based Solution.

Mike is a regular speaker and workshop facilitator locally and nationally for institutions such as:


Karen Martin at Osterling ConsultingKaren Martin provides Lean transformation, operations design, and performance improvement support to industry, government, and the not-for-profit sector. Karen is recognized as a thought leader in applying Lean thinking in transactional, service, analytical, and creative environments, and has generated impressive results for her clients.

In addition to her 16-years as a management consultant, she is a passionate Lean educator. She frequently speaks at conference and serves as an instructor in University of California, San Diego’s Lean Enterprise program and an Industry Advisor for University of San Diego’s Industrial and Systems Engineering Program. Karen is co-author of The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, co-developed Metrics-Based Process Mapping: An Excel-Based Solution, and is currently at work on a book about the four fundamental elements that hold organizations back from achieving the levels of operational excellence they’re capable of.


Ron DuckRon Duck is a former corporate trainer for Honeywell International in the application of Six Sigma, Lean and Design for Six Sigma. Ron is a Master Black Belt, and is recognized worldwide as an advocate for business process simplification. He has spent 34 years developing and implementing process improvement programs on a wide range for NASA, DOE, DOD, and numerous Fortune 500 companies. Ron trains and consults with Air Academy Associates, was the director of quality for Western Digital Drives and Supplier Quality Manager for Xerox Corporation.


Alberto Aceves at Osterling ConsultingAlberto Aceves has 12 years of experience consulting in the areas of Lean Manufacturing and Materials Management. He has an M. S. in Industrial Engineering has supported numerous Fortune 500 firms as well as medium and small companies. He has earned a Lean Enterprise certificate from San Diego State University, and has earned his CPIM and Trainer certificates from APICS.


Ric Van Der Linden at Osterling ConsultingRic Van Der Linden - For the past 17 years Ric has led and supported business growth including the start up of two large manufacturing operations including facilities, equipment and staffing. He managed production operations and for the past 9 years has been dedicated full time to continuous improvement through the application of Lean Six Sigma and other improvement approaches.

As a Champion of Lean and Six Sigma, he has developed Lean Strategies and Six Sigma programs that have become “best practice” and driven results in all aspects of business. Ric has trained, mentored, and certified over 400 Lean/Six Sigma individuals that have resulted in a 5 year accumulation of $32 million savings. He has a BS in Manufacturing Engineering, a Masters in Organizational Management, is a certified Lean Expert and Master Black Belt in Six Sigma.