Osterling Consulting Services: create and transform
What is Lean?
Lean is best described as a business system based upon a tried-and-true approach to maximizing organizational performance. Lean is a philosophy, a management system, and an operating system.
LEAN Philosophy
- Lean is a customer-centric approach to understanding the processes and maximizing the effectiveness of the value delivery system.
- Lean is the relentless pursuit to identify and eliminate all forms of waste.
- Lean is respect for people. Lean organizations aggressively develop and engage all employees in process simplification and improvement. Involving all levels of the organization in the improvement process results in fewer defects, improved morale and process simplification.
Lean Management System
- The Lean Management System develops “thinking problem solvers” who relentlessly challenge the status quo.
- Lean is comprised of metrics which support the effective performance of the Lean Operating System.
- Lean Management is a culture which is never complacent with “good enough.”
Lean Operating System
- A Lean Operating System is comprised of processes designed to maximize overall
performance across the silos of the organization.
A true lean transformation requires engagement and understanding across the organization including leadership, middle management, and front-line workers.